Is it too late to get help with my Eaton Fire claim? +
Usually not. You can bring in a public adjuster at any stage, including after partial payments or a disputed offer. Under California law, my fee cannot leave you with less than the insurer had already paid before you hired me. Policies and state law do set time limits, for example to collect full replacement cost, so it is worth checking where you stand now.
My house is still standing but smells of smoke. Is that a real claim? +
Often, yes. Smoke and ash get into insulation, HVAC ducts, attics, and soft materials. Insurers frequently offer surface cleaning where testing shows replacement is needed. I document the full extent before you accept a cleaning-only scope.
I have a FAIR Plan policy and a separate DIC policy. Can you handle both? +
Yes. Many Altadena and Pasadena homeowners carry both. They are separate claims with separate adjusters, and gaps between them are common. I work both at once so nothing falls between the two policies.
What do you charge? +
My public adjusting fee is a percentage of what I recover for you: typically 15–25% on residential claims and 10–15% on commercial claims. There is no upfront cost, and if nothing is recovered you owe nothing. The first consultation is always free.
Do you come to Altadena and Pasadena in person? +
Yes. I am based in West Covina, a short drive away, and meet clients on site throughout the San Gabriel Valley.
Should I accept the Southern California Edison compensation offer? +
That program is separate from your insurance claim. Before signing any release, make sure you understand how it interacts with what your insurer still owes you. An attorney should review the release itself; I can explain how it affects the insurance side.